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Are you looking for…
a position in the banking sector as a program manager, in which you are responsible for the delivery of a program on internet (ing.be / home’bank / telelink) or mobile?
Program Management -leading, managing and delivering a program (all parts of COPAFITH) within the area of internet and mobile
-defining the scope of the program and its plan from a benefits, cost, schedule and quality perspective
-fostering and engaging at the highest professional and executive levels to ensure sponsorship, involvement and commitment for a long period
-providing strategic advice to the internal business partners for decision-making
-ensuring a proactive follow-up of its evolution, solving the risks and issues and initiating corrective actions when necessary
-managing the program budget and the follow-up of the business case during the evolution of the program
-ensuring the coherence in the field of (business) architecture within the program, by coordinating with the design authorities
-managing the preparation and specification of the sourcing (supplier management) of the program, and ensuring communication with the stakeholders
-assuring day to day management of the project managers and their teams
Are you also someone who is …
-a born communicator and negotiator
-a strong leader of teams in order to deliver on promises
-autonomous and able to make independently swift decisions
-results-oriented and able to set the right priorities
-flexible and stress-resistant
And you have as well …
-a university degree or equal through experience
-at least five years of experience in program management and change management
-thorough knowledge about, and experience with project methodologies and process management
-keen and proven interest for new media, internet and other distribution channels
-affinity with IT
-an excellent written and spoken knowledge of English; knowledge of Dutch and/or French is an asset
… then you are our new Program Manager
ING Belgium is, as the first universal direct bank, a strong player on the Belgian market. The bank provides its customers with a wide range of financial products and services via the distribution channel of their choice (click and face). Customers of ING Belgium are as well retail and private banking clients, as well as small, medium and large enterprises.
The department Direct Channels is responsible for the online customer experience on ing.be, online and mobile banking. The team services all customers of ING Belgium and is a cornerstone in realizing the strategy.
ICT / Internet, Programma Manager
Cours Saint Michel 40
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