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Kronos is the global leader in delivering workforce management solutions in the cloud. Tens of thousands of organizations in more than 100 countries — including more than half of the Fortune 1000®— use Kronos to control labor costs, minimize compliance risk, and improve workforce productivity. Kronos customers include enterprises large and small across diverse industries worldwide including retail, hospitality, healthcare, manufacturing, services, distribution, and the public sector.
Headquartered in Chelmsford, Massachusetts, Kronos employs more than 4,000 people worldwide. Kronos is an equal opportunity employer.
The Professional Services WFR Team leader & Project leader is a critical focal point to customers. The Project Leader is expected to manage all project aspects and resources in order to ensure timely, efficient, successful implementations. Additionally, mentoring of internal team members is required.
Assign a wide range of tasks based on skills availability and methodology; clearly communicates task priorities, helping personnel adjust workload as needed.
Prepare project plans and schedules.
Track and monitor all deliverables, calendars and meetings as necessary.
Monitor project and/or personnel performance, checking actual performance against planned performance to ensure technical and schedule goals are met or exceeded.
Collect inputs and prepare weekly and monthly status reports as required.
Explain any deviations from schedules.
Provide technical guidance and direction to personnel to ensure proper, timely completion of work.
Provide personnel with timely, constructive, and actionable feedback that increases individual and team effectiveness.
Anticipate problems or situations that could affect the team.
Assess the potential impact on own and others’ work, and develop and execute the best work solution.
Manage escalated situations as proactively as possible, involving management as needed.
Interact frequently with team, management and customers to define project requirements and identify solutions consistent with defined terms, methodology, policy, and regulations.
Develop strong customer relationships as ‘trusted advisor’ at project management
Strong attention to detail as well as ability to function strategically within account; proactively look at ‘big picture’ for project/customer short and long term goals.
Proven ability to manage multiple concurrent projects
PMP or other project management equivalent qualification would be a plus
Proven experience delivering successful projects within multiple industry verticals
Strong customer focus, providing consultative and strategic insight into projects and solutions
Ability to lead teams across multiple locations to ensure successful delivery
Excellent presentation skills with the ability to talk at all levels of the business
Fluent in English, French and Dutch
For more information: http://www.kronos.com/careers/careers.aspx
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