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ID: 162
Published: 05.01.2018
Modified: 05.01.2018

Process Manager

ING Belgium


Are you looking for…
A unique opportunity to enter the fascinating world of Financial Markets and get exposure to a wide range of OTC derivatives products as well as related technologies ?

Functie omschrijving

Your role …
- Analysing the Process and the performance of our activities
- Supporting and influencing the operational teams to accomplish their objectives by providing adequate reporting and feedback
- Take active part in projects and process enhancements
- Ensure the design, documentation, improvement, monitoring and maintenance of local processes,
- Ensure support of Process Experts with regards to operational excellence and delivering a high-quality service to clients.
- Maintain a good relationship with business partners and stakeholders
- Being able to assist in SLA management and Supplier management


Are you also someone who is …
- Analytically minded
- Organised and Structured
- Improvement focused
- Proactive and creative
- Flexible
- A strong team player
- Result Driven

And do you also have …
- Abachelor or Master degree, preferably in an economics related domain, &/or a first working experience in the banking industry
- Very good knowledge of Microsoft Office and Excel in particular
- Fluency in English is a must; knowledge of French and/or Dutch is an asset
- Flexibility on the organisation of your working hours (begin/end hour) in order to enable your team to guarantee a rotation during the period defined to support Financial markets around the globe (currently between 07h30 and 20h00)
- An experience in Process Management, Business intelligence or Performance Monitoring is a strong added value
- A previous working experience in an operational environment is very beneficial
- A first experience or a strong interest in the world of Financial Markets


ING Belgium is, as the first universal direct bank, a strong player on the Belgian market. The bank provides its customers with a wide range of financial products and services via the distribution channel of their choice (click and face). Customers of ING Belgium are as well retail and private banking clients, as well as small, medium and large enterprises.

ING IT is actually a business in itself. It employs up to 9,000 IT professionals from the Netherlands and Belgium. Within each business unit of ING you will meet our IT people. All these IT specialists have an important role: in a highly complex and dynamic world, the IT people make the bank work

ING Financial Markets (FM) operates Rates, Equity, Commodity and Credit Derivatives in various locations around the globe including London, Singapore, Amsterdam, New-York and Brussels. The Process Monitoring (Control) team in Brussels is part of FM Operations and is responsible for the quality of the deliverables towards our customers.




  • Banking
  • Belgium
  • Brussel
  • Business Intelligence
  • Finance
  • ING
  • Process
  • Process Manager

Deze job bevindt zich op:

(Ongeveer --min)


Financiën / Boekhouding, Financiële analyse
Financiën / Boekhouding, Andere

Job locatie

Cours Saint Michel 40


Voorzieningen in de buurt


Profiel kandidaat





  • Engels
  • Frans
  • Nederlands




Soort dienstverband

Onbepaalde duur


ING Belgium
Cours Saint Michel 40
1040 Brussel

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