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1st Level Helpdesk Support

Introduction

We are living a digital revolution, new technologies have given birth to new means of interaction. Every day new digital tools open new ways of expression for brands, it's chaos. Native to this world of complexity, Emakina fuses imagination and innovation, orchestrates the relevant touch points to build brand experiences that engage consumers... brand experiences that combine stories and emotions to create attention, interest and ultimately desire.

Function description

This is an entry level full-time permanent position.

Profile

* Analytical approach to problem solving
* Excellent troubleshooting skills
* Intermediate knowledge of MS Office
* Advanced knowledge of the Windows XP/Vista client operating system
* Knowledge of MacOSX client operating system
* Linux knowledge is an asset
* A strong customer focus
* Good communication skills
* able to handle multiple tasks in a dynamic environment
* excellent judgment, especially when to escalate issues for resolution
* bachelor's degree or equivalent in experience
* fluent in french, good in english and dutch is an asset

Interest

If interested please visit http://www.emakina.be/company/career.cfm to apply

Tags

Location

Rue Middelbourg 64A
Watermael-Boitsfort
Brussels-Capital Region
Belgium