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Project Consultant

Introduction

D&B (Dun & Bradstreet) is a world market leader as a supplier of global business intelligence, tools and insight. For more than 165 years we have been offering clients tools and expert advice for the taking of reliable credit, marketing and purchasing decisions. D&B services are based on the largest B-to-B database of its kind in the world, with more than 148 million companies in more than 200 countries. D&B’s own quality guarantee process DUNSRight™ provides clients with reliable information no matter where and when.
The D&B Worldwide Network is a joint venture between D&B and leading suppliers of credit information throughout the world. Via this network our clients can access credit information worldwide and at the same time profit from local knowledge and expertise. In Belgium and Luxemburg D&B realizes a turnover of more then 16.5 Million euro with a team of 50 professionals. The Belgian D&B Office recently moved to a new Office Building in Brussels

Function description

Working directly with our sales teams, business consultants and customers, this role requires to present, define, discuss and build solutions that solve the customers’ issues and embeds D&B into their processes. The role will require supporting our medium to large solution sales from pre-sales through to closure, as well as managing all technical pre-sales requirements such as architectural overview, best practices, and workflow management design. Following a sucessful sale, execute the solution by teaming with other departments within the organization and implementing and delivering our D&B Products thus enabling our customers to decide with confidence.

Tasks

1. Solution Definition: Work with senior members of the team to define a solution for our customers business needs & challenges. Provide a time line for implementation of D&B Products that can be implemented into the overall project plan to ensure that we are embedded into our customers’ processes.
2. Product Delivery: Work with other members of the team to install D&B products on customer sites. Manage the project plan so that our customers can get best use out of our products as soon as possible with the eventual closure of the project.
3. Customer Service: Log and take ownership of customer issues to ensure that they are escalated and addressed appropriately in order to achieve a high standard of customer satisfaction.
4. Product Acceptance: Work with other team members within the group and with the product delivery team to ensure that we deliver new products and solutions of a high quality that meet our customers’ requirements.
5. Sales Support: Work directly with the D&B sales teams to drive sales of D&B’s Value Added Products & Solutions. Being more technically complex you must posess excellent technical, and communication skills which enables you to understand our customers needs. You must be able to explain our value proposition, as well as bridge gaps between business and technical teams.

Profile

• Qualification (preferably a Degree) in Computer Science, Business Information Technology, or simlar technical discipline.
• Experience in software development, support or infrastructure support, with 2 or more of the following competencies. Java, jsp, COM, SQL, .NET
• Good understanding of multi-tier architecture, and web server technology would be an advantage (JRUN, Apache, IIS)
• Willing to get ‘hands on’ with technology for problem solving, creating demos, and proof of concept work.
• Excellent analytical and problem identification skills.
• Excellent knowledge of current and legacy technologies.
• Good, working understanding of project management skills & methodologies (advantageous).
• Excellent issue management skills.
• Strong oral/written communication skills.
• Excellent presentation skills.
• Excellent relationship management skills.
• Self motivated, and willing to learn new skills as necessary.
• Good time management skills.

Interest

Please send your CV to:

Dun & Bradstreet Belgium NV
Keizer Karellaan 576
1082 Brussel
Belgium

Karen Sterck: sterckk@dnb.com

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Location

Keizer Karellaan 576
Brussel
Brussels-Capital Region
Belgium

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