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Technical Support Engineer (3rd Line)

Introduction

Porthus is an OnDemand IT solution provider, enabling organizations to manage their complex business processes across company boundaries. Porthus leverages innovative technologies and solutions to enable its customers to interact and conduct business with their clients, employees, public authorities and business partners in a reliable, cost-effective and secure way.


Porthus delivers its B2B OnDemand solutions to over 1000 companies, covering customer locations throughout Europe and beyond; Belgium, Luxembourg, the Netherlands, France, Slovakia as well as the Middle East.


Porthus focuses on building strong, long-term relationships with its customers.

Function description

In your role as Technical Support Engineer (3rd Line) you play a hands-on role to support the technical delivery of customer as well as internal projects in cooperation with your colleagues and other IT-specialists, based on several technologies.

You are responsible for certain technical disciplines and architecture and provide technical documentation and knowledge transfer to all parties. You provide 2nd and 3rd line support on the solutions implemented and propose enhancements where appropriate. You will also assure the quality of the deliverables.

Some projects may require leading smaller project teams.

Profile

You have a bachelor degree in computer sciences and more than 5 year of experience in System Engineering and/or consultancy.
Flexibility, stress resistance, customer focus and being a team player are key.
You possess strong communication, documentation and presentation skills.
You adapt quickly to a new environment and like to interact with customers and suppliers.
You are eager to extend your current knowledge with market specific technologies.
You are able to lead a small project team.
You are proficient in Dutch and English.
You are willing to travel to customers in Belgium for assignments.
You are prepared to work in a standby "on call" system.

You have knowledge of and experience with

• Microsoft NT4/Windows 2000, Windows 2003 and Windows XP
• Microsoft applications such as, SQL Server, Internet Information Server, .NET server, XML Webservices.
• Linux (Red Hat)

Basic knowledge of Oracle and VMware are a plus.

Offer

• A young organization, founded and headquartered in Belgium.
• A rapidly growing company in an international environment
• Possibility to develop your talents in various disciplines
• An environment where you have the possibility to take responsibility and make things happen

Interest

Send your CV and application letter to:

PORTHUS NV.
Katrien Op de Beeck
Duwijckstraat 17
2500 Lier
e-mail: katrien.opdebeeck@porthus.com

Tags

Location

Duwijckstraat 17
Lier
Flemish Region
Belgium